Privacy Policy
Privacy Policy
Black Rhino Painting Service (“us”, “we”, or “our”) operates the Black Rhino Painting LLC website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions, accessible at https://www.blackrhinopaintingservice.com
1. Information Collection and Use
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Name
- Email address
- Telephone / mobile number
- Mailing / service address
- Any information you submit through our contact forms, quote requests, or SMS opt-in forms
We use this information to:
- Respond to quote requests and schedule services
- Communicate with you about your project, appointments, and invoices
- Send you updates, reminders, and — only if you opt in — SMS text messages
- Improve our Service, website, and customer experience
- Comply with legal obligations
2. SMS / Text Messaging Terms
If you provide your mobile number and opt in to receive text messages from Black Rhino Painting Service, the following terms apply:
- Consent: By submitting your phone number through our website form(s) and checking the SMS opt-in box, you consent to receive text messages from Black Rhino Painting Service related to quotes, appointment reminders, project updates, invoices, and customer service.
- Message frequency: Message frequency varies depending on your interaction with us (e.g., appointment reminders, follow-ups).
- Message and data rates: Message and data rates may apply, based on your mobile carrier plan.
- Opt-out: You can opt out at any time by replying STOP to any text message you receive from us, or by contacting us directly using the information in the “Contact Us” section below.
- Help: Reply HELP to any message for assistance, or contact us directly.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- No purchase necessary: Consent to receive SMS messages is not a condition of purchasing any goods or services.
🔒 No Sharing of SMS Opt-In Data (Critical)
Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for any purpose, including marketing or promotional purposes. This applies regardless of any other data-sharing terms described elsewhere in this Privacy Policy. All other categories of information described in this policy exclude text messaging originator opt-in data and consent — this information is used solely by Black Rhino Painting Service to send you the SMS communications you have opted into, and is never sold, rented, or shared with third parties.
3. Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include your computer’s Internet Protocol (“IP”) address, browser type and version, the pages of our Service that you visit, the time and date of your visit, time spent on those pages, and other statistics.
4. Cookies & Tracking
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
We use cookies and similar tracking technologies (such as pixels and analytics scripts) to:
- Understand how visitors use our Service
- Remember your preferences
- Improve site performance and marketing effectiveness
You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.
5. Service Providers
We may employ third-party companies and individuals to facilitate our Service (for example, hosting, CRM, and communication platforms such as GoHighLevel), to provide the Service on our behalf, to perform Service-related tasks, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf, and are contractually obligated not to disclose or use it for any other purpose.
As stated above, this does not apply to SMS opt-in data, which is never shared with any third party.
6. Data Security
The security of your Personal Information is important to us. We use commercially reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the Personal Information we hold about you
- Update or correct your information at any time by contacting us
- Request deletion of your Personal Information, subject to legal or contractual retention requirements
- Unsubscribe / opt out of SMS messages at any time by replying STOP, and from emails via the unsubscribe link included in each message
- Withdraw consent for any data processing based on consent, at any time
To exercise any of these rights, contact us using the information below.
8. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
9. Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and are aware that your child has provided us with Personal Information, please contact us so we can delete it.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when posted.
11. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your rights (including opting out of SMS), please contact us at:
